Category: Uncategorized

  • Your Experts Are Not Data Entry Clerks: How Conversational Elicitation Helps Teams Move Faster

    Your Experts Are Not Data Entry Clerks: How Conversational Elicitation Helps Teams Move Faster

    In a lot of organizations, the most valuable experts are still losing hours to the same unglamorous step: pulling information out of files, systems, and people before they can do the work they were hired to do. They are chasing dates, checking spreadsheets, comparing PDFs, rewriting half-answers, and asking follow-up questions that should have been…

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  • AI Adoption: Training Is the Key

    AI Adoption: Training Is the Key

    Part 3 of the Systemic Shift to Scaling AI from Pilot to Scale series, examining how organizations can transform AI initiatives into enterprise-wide value In our previous post we covered Phase 1, the mental shifts required for AI and the steps involved in Setting the Foundations for scalable AI (getting your executives aligned and your…

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  • We Built an AI Certification Coach for Our Team

    We Built an AI Certification Coach for Our Team

    Nobody within the Salesforce Practice at Ateko touches client work without a Salesforce certification. That’s been the rule since the company was founded. It’s a good rule. Certifications don’t teach you something, but they serve as a bar, proving you know the platform well enough to be trusted with someone else’s business. But rules like…

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  • From Pilot to Whole-Org Value

    From Pilot to Whole-Org Value

    Part 1 of the Systemic Shift to Scaling AI from Pilot to Scale series, examining how organizations can transform AI initiatives into enterprise-wide value At Ateko we frequently see organizations struggle to translate the excitement of a pilot into organizational wide value. While AI adoption is high, with most organizations using AI in at least…

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  • Find Your 2,500 Rows: The AI Shift Hiding in Everyday Work

    Find Your 2,500 Rows: The AI Shift Hiding in Everyday Work

    Ok, first some background.  My mom has been using Excel since she got her current job as an Accounts Payable clerk in the early 2000’s. I began using Excel at a co-op job in 2013. But it wasn’t until I was living with my parents during the pandemic that I saw how differently we used…

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  • Enforcing No-Argument Constructor on Apex Classes: Why Your Flows May Stop Working in May 2026

    Enforcing No-Argument Constructor on Apex Classes: Why Your Flows May Stop Working in May 2026

    In the Summer ’26 Release, Salesforce is changing how custom Apex classes are instantiated when called from Flows. If you don’t want to wake up to dozens of panicked Slack messages in late May because renewals aren’t generating, integrations aren’t working, or stamps aren’t stamping, this is a Release Update to pay attention to. In…

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  • Bell and Ateko Empower Innovation through AI Hackathons

    Bell and Ateko Empower Innovation through AI Hackathons

    From ServiceNow to Salesforce, Ateko is working with partners to create the future of AI Bell and Ateko are shaping the future of enterprise innovation through AI-powered hackathons that bring together bright minds across our companies and our technology partners. These collaborative events spark creativity, accelerate transformation, and highlight how Ateko is helping Bell deliver…

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