AI-Powered Agents for Your Entire Business
Salesforce
Deploy autonomous AI agents across sales, service, IT, and operations. Agentforce gives your teams a digital labor force that scales without adding headcount – coordinating across every channel, making decisions in real time, and keeping your business moving 24/7.
The Agentforce Difference
Agentforce is now the operational foundation of Salesforce. With Agentforce 360 you get faster agent development, multi-agent orchestration for end-to-end workflows, and intelligent grounding in your data and external sources. Move beyond efficiency, to autonomous operation.
Agentforce 360 gives you:
- Precise agent control with Agent Script, a new scripting language that blends deterministic rules with agentic reasoning
- Multi-agent orchestration so agents work together as a unified team, solving complex end-to-end workflows with shared context across all channels
- Voice and conversational AI enabling natural, on-brand interactions with customers and employees wherever they are
- Intelligent grounding in your data, knowledge bases, and external sources (200+ data sources available through Agentic Enterprise Search)
Whether you’re automating customer support, accelerating sales, fixing IT issues, or orchestrating complex workflows, Agentforce moves your team beyond efficiency – to autonomous operation.
Key Capabilities
As official Salesforce Consulting Partners, Ateko team of Certified Salesforce experts have been on the cutting edge of Agentforce from the start. We go beyond basic Agentforce consulting and implementation, leveraging our decades of Salesforce experience to:
- Agentforce Sales: Sales Cloud is now Agentforce Sales. Account and lead agents research prospects, qualify opportunities, and work 24/7 to build your pipeline. The Sales Workspace brings agents, analytics, and next-best actions into a single hub, letting reps close faster without research overhead.
- Agentforce Service: Service agents resolve customer issues without forcing customers through menus. Complex issues route intelligently across specialized agents with shared context. Result: resolution without handoff.
- Multi-Agent Orchestration & IT Automation: Deploy 50+ pre-built agents for IT (password resets, incident resolution, access requests) or build custom agents that work together across sales, service, ops, and IT. Your Agents coordinate autonomously, eliminating manual handoffs between teams.
How Ateko Helps
Strategy to Production Agentforce success depends on strategy, architecture, and execution. We identify which workflows deliver the most value first, design architectures that connect agents to your systems safely, and move beyond pilots to production deployment that scales.
Agent Development & Optimization We build agents that handle edge cases, improve over time, and integrate seamlessly with your processes. From Agent Script development to testing, monitoring, and continuous optimization – we ensure your agents perform reliably and deliver measurable ROI.
Adoption & Roadmap Agents change how teams work. We help with training, process redesign, governance rollout, and ongoing optimization as Salesforce releases new capabilities every quarter. We keep you informed and ensure your agents stay competitive.
Our Commitment to Security
Ateko is fully SOC 2 Type 2 Audited and compliant. This means that we maintain the highest level of information security to ensure your sensitive information is handled safely and responsibly.
Our SOC 2 compliance ensures that we are managing data correctly in the five Trust Services Categories: security, availability, processing integrity, confidentiality, and privacy.
Get the most out of Salesforce Data cloud
Salesforce Data Cloud isn’t a standalone platform. We understand that getting the most out of your Salesforce platform relies on architecting a heavily integrated ecosystem.
At Ateko, we deal with people, process, and technology holistically to roadmap scalable tactics for revenue generation. We begin with an audit, identify gaps, and build customized solutions and training for your organization.
Speak to an expert about your Data Cloud needs.
Reach us at 1-800-878-4756 ext. 202, or fill out the form.
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