Author: Ateko Author

  • Bell and Ateko Empower Innovation through AI Hackathons

    Bell and Ateko Empower Innovation through AI Hackathons

    From ServiceNow to Salesforce, Ateko is working with partners to create the future of AI Bell and Ateko are shaping the future of enterprise innovation through AI-powered hackathons that bring together bright minds across our companies and our technology partners. These collaborative events spark creativity, accelerate transformation, and highlight how Ateko is helping Bell deliver

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  • What It Means to be a ServiceNow MVP

    What It Means to be a ServiceNow MVP

    The ServiceNow MVP (Most Valuable Professional) program recognizes individuals who have gone above and beyond when it comes to sharing their knowledge and passion for the ServiceNow platform. MVP is more than just a title; it’s a testament to a person’s commitment to the community and their deep understanding of the platform. How to Become

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  • Ateko Recognized in Gartner Market Guide for ServiceNow Services

    Ateko Recognized in Gartner Market Guide for ServiceNow Services

    For the third consecutive year, Ateko (formerly FX Innovation) has been recognized as a leading provider of ServiceNow consulting, implementation, and managed services in the 2025 Gartner Market Guide. This consistent recognition highlights our deep expertise and dedication to helping clients maximize the value of their ServiceNow investments. The Gartner Market Guide profiles 19 leading

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  • Ateko acquires PAMT Consulting Inc.

    Ateko acquires PAMT Consulting Inc.

    Ateko, Bell’s new tech services brand, is rapidly building momentum as a trusted leader in digital transformation. Since our launch, we have been committed to accelerating our leadership in cloud and workforce automation solutions, with a clear focus on maximizing value across ServiceNow, Salesforce, and Cloud Hyperscalers for enterprise clients throughout Canada and the U.S.

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  • Unlocking the Potential of ServiceNow® Platform Analytics: An Ateko Perspective

    Unlocking the Potential of ServiceNow® Platform Analytics: An Ateko Perspective

    With the arrival of the ServiceNow® Xanadu release, businesses have an exciting opportunity to optimize their operations and be AI ready. At Ateko (formerly FXI), we are proud to announce that we have successfully gone through the process to upgrade our ServiceNow environment and are leveraging automations to accelerate the process. Our experience has provided

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  • OmniStudio Document Generation

    OmniStudio Document Generation

    Streamlining OmniStudio document generation is a pivotal aspect of ensuring efficient business operations. Salesforce OmniStudio provides a robust solution through its Document Generation feature, offering organizations the capability to effortlessly create personalized, professional documents without using code. In this blog post, we will delve into the concept of Document Generation, illustrate a practical business scenario,

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  • Driving IT Sustainability for a Better World

    Driving IT Sustainability for a Better World

    The progress of humanity in recent years owes much to digital technologies. IT has enabled global communications, medical advancements, economic and business growth, and so much more. But there’s a flip side: technology has a significant impact on our environment. As an industry, we have a responsibility to change this. That’s why Ateko is taking

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  • What is Omnistudio?

    What is Omnistudio?

    (And how can I use it?) OmniStudio is a low-code development platform that allows businesses to build custom applications quickly and easily. It helps to simplify the creation of complex, industry-specific experiences on Salesforce. It is an all-in-one platform that offers a range of tools and features to help businesses develop and deploy custom applications

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  • CRM Analytics Development Lifecycle: Production vs. Sandbox

    CRM Analytics Development Lifecycle: Production vs. Sandbox

    When CRM Analytics is selected as a Business Intelligence application for data visualization, a common question always arises: Should we develop in Production or in a Sandbox? In this post, we will cover advantages and disadvantages of using Production and Sandbox for any CRM Analytics development projects, and also cover the Admin responsibilities when it

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  • Creating Effective User Stories for Salesforce

    Creating Effective User Stories for Salesforce

    When managing any Salesforce project, one of the keys to success is the creation of properly written User Stories. These will provide your team with the building blocks they need to complete the project successfully. What Is a User Story? A User Story is essentially a task – a piece of work that needs to

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