What It Means to be a ServiceNow MVP

What It Means to Be a ServiceNow MVP title image. Podium icon with stars.

The ServiceNow MVP (Most Valuable Professional) program recognizes individuals who have gone above and beyond when it comes to sharing their knowledge and passion for the ServiceNow platform. MVP is more than just a title; it’s a testament to a person’s commitment to the community and their deep understanding of the platform.

How to Become a ServiceNow MVP

Becoming a ServiceNow MVP is an acknowledgment of consistent and significant contributions to the ServiceNow ecosystem. While there is no official checklist, and no two MVPs share exactly the same ServiceNow experiences or credentials, there are commonalities that help identify potential MVPs:

  • Active Community Participation: Regularly answering questions, providing solutions, and engaging in discussions on the ServiceNow Community forums.
  • Content Creation: Developing and sharing valuable resources such as blog posts, articles, tutorials, whitepapers, and books related to ServiceNow.
  • Speaking Engagements: Presenting at ServiceNow events, user groups, or industry conferences, sharing insights and best practices.
  • Community Building: Organizing ServiceNow developer meetups and other events.
  • Knowledge Sharing: Mentoring others, contributing to open-source projects, and leading initiatives that benefit the wider ServiceNow community.
  • Innovation: Demonstrating creative solutions or developing practical applications on the ServiceNow platform.

The ServiceNow team actively promotes applying to become an MVP.   People are welcome to “Invite” their nominee to apply!  Do you know someone who is actively contributing to the ServiceNow community?  Be sure to nominate them!  The selection process considers the quality, quantity, and impact of an individual’s contributions over time.

Responsibilities and Honours of a ServiceNow MVP

Being a ServiceNow MVP comes with a set of responsibilities and significant honours:

Responsibilities:

  • Community Leadership: MVPs are expected to continue their active engagement in the ServiceNow community, serving as role models and mentors to others.
  • Knowledge Sharing: They are encouraged to keep sharing their expertise, helping others navigate the platform, and fostering a collaborative learning environment. 
  • Advocacy: MVPs often act as advocates for the ServiceNow platform, providing feedback to product teams and helping to shape future developments. Simply put, MVPs are in deep with ServiceNow, and the platform is better for it.
  • Networking: They participate in exclusive MVP-only events and discussions, collaborating with other top experts and ServiceNow leadership.

Honours:

  • Recognition: The MVP title is a prestigious global recognition of an individual’s expertise and influence within the ServiceNow community.
  • Exclusive Access: MVPs gain early access to product roadmaps, beta programs, and direct channels to ServiceNow product management and development teams.
  • Networking Opportunities: They have unique opportunities to connect with ServiceNow executives, product leaders, and other MVPs worldwide.
  • Professional Development: The program provides avenues for continuous learning and growth, keeping MVPs at the forefront of ServiceNow innovation.

The ServiceNow MVP program is a testament to the power of community and the impact individuals can have when they share their knowledge and passion. It’s a highly respected distinction that signifies a profound dedication to the ServiceNow platform and its growing ecosystem.


About one of Ateko’s own ServiceNow MVPs – Paul McNamara

Paul McNamara is a distinguished ServiceNow MVP and the founder of PAMT Consulting. PAMT was recently acquired by Ateko, and now Paul and his team bring impressive expertise dedicated to helping organizations maximize their investment in the ServiceNow platform. With a career spanning over two decades in IT, Paul has established himself as a leading expert in enterprise service management and IT operations. He is renowned for his practical approach to solving complex business challenges with innovative ServiceNow solutions.

Paul’s commitment to the ServiceNow community is evident through his extensive contributions, including insightful blog posts, active participation in community forums, and engaging presentations at industry events. He is a passionate advocate for best practices and a keen mentor, always willing to share his knowledge and guide others in their ServiceNow journey. His deep technical expertise, combined with a strong understanding of business processes, makes him an invaluable resource for anyone looking to optimize their ServiceNow implementation.

Paul’s take on the MVP Program:

“As a long-time participant and advocate for the ServiceNow community, I was honored to receive this recognition.  It has been truly a pleasure to interact with the titans of the ServiceNow ecosystem, our community MVPs!  I’ve always believed that the ServiceNow community is its single biggest differentiator, bringing us all together to drive value for our customers!”


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