Tag: journey builder

  • How to Leverage the RFM Model to Drive Customer Segmentation

    How to Leverage the RFM Model to Drive Customer Segmentation

    Today, organizations have more data about their customers than ever before. The RFM model is a simple but powerful tool to sift through consumer data and categorize customers based on measured behavior. Salesforce Marketing Cloud (MC) is a robust tool that allows your team to engage your customers with relevant and timely email content. Together,

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