Guide

Transforming Telecom Service Delivery and Customer Engagement guide cover.

How can Salesforce Communications Cloud help you gain critical business insights?

And how can it help drive growth and customer success across the telecommunications industry?


This brand-new resource from Ateko dives into the details — with over 30 pages of practical insights designed to help telecom providers modernize their operations and strengthen customer relationships. Cover key areas including:

  • Communications Cloud basics
  • Considerations before implementation
  • Data Analytics & Reporting
  • Compliance & Security
  • A real world use case


Discover how leading telecom organizations are using Salesforce Communications Cloud to gain a 360° view of their customers, unify data across systems, and personalize every interaction — all while maintaining compliance and agility.

Determine how your organization can adapt and move at your client’s pace without breaking internal processes… with a little help from Communications Cloud.