In an era where financial institutions are under increasing pressure to modernize, simplify legacy systems and deliver seamless digital experiences, strategic partnerships are more important than ever. Ateko and Desjardins recently deepened their long-standing relationship, advancing their shared commitment to efficiency and digital sovereignty. To streamline workflows using ServiceNow, Ateko, a trusted ServiceNow partner, will work with Desjardins to not only derive the most value from the cloud computing platform, but to push the limits of how it can transform operational agility and enhance service delivery, reinforcing Desjardins’ leadership in digital innovation.
A Strategic Partnership Rooted in Trust
The collaboration between Ateko and Desjardins is not new; it’s the result of years of mutual trust and innovation. The robust partnership began years ago and is now entering a new phase: Ateko will support ServiceNow delivery for Desjardins through dedicated squads focused on support and project execution, all under a rigorous Centre of Excellence governance model.
Financial institutions increasingly rely on specialized technology partners to consolidate platforms, reduce costs and accelerate innovation. ServiceNow plays an important role in Desjardins’ digital transformation strategy, and Ateko is a valued partner supporting its continued evolution.
Optimizing a Strategic Platform
Desjardins has already made significant strides in consolidating legacy applications onto the ServiceNow platform, streamlining operations and reducing costs. With Ateko as the trusted partner within the Centre of Excellence, the focus now shifts to long-term optimization, innovation and strategic alignment.
Ateko’s role includes:
- Centralized governance and planning across departments and business units.
- Dedicated expert squads to plan, build, run and evolve the platform.
- A joint Innovation & Exploration Lab to test new ideas and accelerate maturity.
- Strategic roadmap development aligned with Desjardins’ business priorities.
Why This Matters
This partnership is more than a technical engagement; it’s a strategic alignment between two Quebec-based organizations committed to digital leadership. It demonstrates how collaboration with Ateko can drive digital transformation while maintaining control over data, infrastructure and innovation.
For Desjardins, the benefits of working with Ateko are clear:
- Access to Canada’s largest pool of ServiceNow experts, with deep local knowledge and bilingual delivery capabilities.
- A trusted partner backed by Bell Canada, ensuring stability and scalability.
- Accelerated innovation through co-development and AI adoption.
- A long-term strategy to maximize platform value and enhance the customer experience.
For Ateko, this partnership reinforces:
- Its position as a leader in enterprise platform services across Canada.
- Its ability to invest in talent, R&D and innovation.
- Its commitment to serving the financial sector with agility and strategic insight.
A Model for the Future of Financial Services
As financial institutions adapt to evolving digital needs, the collaboration between Desjardins and Ateko illustrates how specialized technology partners can contribute meaningfully to transformation efforts.
