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Ateko acquires PAMT Consulting Inc.
Ateko, Bell’s new tech services brand, is rapidly building momentum as a trusted leader in digital transformation. Since our launch, we have been committed to accelerating our leadership in cloud and workforce automation solutions, with a clear focus on maximizing value across ServiceNow, Salesforce, and Cloud Hyperscalers for enterprise clients throughout Canada and the U.S….
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TDX 2025 Developer Highlights
At TDX 2025, there were some amazing speaker sessions focused on improving the developer experience. These were my highlights of the latest and greatest in Agentforce: 1. My favourite aspect of Agentforce 2dx is the ability to proactively have conversations with customers or employees without requiring them to initiate the conversation. Agentforce can be triggered…
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Beyond the Hype: How the Salesforce-Google Partnership May Transform Your Business
The world of enterprise AI is evolving at an unprecedented pace. Just this week, Salesforce and Google Cloud announced a major expansion of their strategic partnership—and although all the details are not yet known, it looks very promising. This collaboration brings together two industry giants, giving businesses unparalleled choice, flexibility, and power in how they…
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Introducing Agentforce: Takeaways from Dreamforce24
The Unveiling So first… a little bit of background: At TrailblazerDX last year, Salesforce finally introduced their new service – Einstein GPT. Einstein GPT has two main features: Einstein Co-Pilot and Prompt Builder. With the help of data from Salesforce or other external data sources (such as Data Cloud, which was also introduced last TrailblazerDX),…
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5 Takeaways from Salesforce Connections 2024
The Connections conference holds a special place for me. It’s an event that shares new product roadmaps, provides opportunities to meet fellow marketers, clients, and partners, and offers a glimpse at new platform features. This year was just as full of exciting announcements as previous years (except for the concert on the first day, which…