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Ateko Recognized in Gartner Market Guide for ServiceNow Services
For the third consecutive year, Ateko (formerly FX Innovation) has been recognized as a leading provider of ServiceNow consulting, implementation, and managed services in the 2025 Gartner Market Guide. This consistent recognition highlights our deep expertise and dedication to helping clients maximize the value of their ServiceNow investments. The Gartner Market Guide profiles 19 leading…
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Ateko acquires PAMT Consulting Inc.
Ateko, Bell’s new tech services brand, is rapidly building momentum as a trusted leader in digital transformation. Since our launch, we have been committed to accelerating our leadership in cloud and workforce automation solutions, with a clear focus on maximizing value across ServiceNow, Salesforce, and Cloud Hyperscalers for enterprise clients throughout Canada and the U.S….
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Unlocking the Potential of ServiceNow® Platform Analytics: An Ateko Perspective
With the arrival of the ServiceNow® Xanadu release, businesses have an exciting opportunity to optimize their operations and be AI ready. At Ateko (formerly FXI), we are proud to announce that we have successfully gone through the process to upgrade our ServiceNow environment and are leveraging automations to accelerate the process. Our experience has provided…
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OmniStudio Document Generation
Streamlining OmniStudio document generation is a pivotal aspect of ensuring efficient business operations. Salesforce OmniStudio provides a robust solution through its Document Generation feature, offering organizations the capability to effortlessly create personalized, professional documents without using code. In this blog post, we will delve into the concept of Document Generation, illustrate a practical business scenario,…
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CRM Analytics Development Lifecycle: Production vs. Sandbox
When CRM Analytics is selected as a Business Intelligence application for data visualization, a common question always arises: Should we develop in Production or in a Sandbox? In this post, we will cover advantages and disadvantages of using Production and Sandbox for any CRM Analytics development projects, and also cover the Admin responsibilities when it…
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Creating Effective User Stories for Salesforce
When managing any Salesforce project, one of the keys to success is the creation of properly written User Stories. These will provide your team with the building blocks they need to complete the project successfully. What Is a User Story? A User Story is essentially a task – a piece of work that needs to…
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Preparing Data Using CRM Analytics: A Sample Recipe
Einstein Discovery (ED) is an AI-driven analytics platform that allows Users to get deeper insights and predictions out of their data, based on historical data without having to build complicated machine learning/AI models by themselves. Einstein Discovery is known for creating sophisticated models, but the data provided must be good quality (remember: garbage in, garbage…
