Telecom Service & Order Management (TSM/OMT)
ServiceNow
Modernize and streamline service and order management processes by standardizing and automating workflows.
Simplify in-take of service and support requests through a secure B2B integration with your customer’s ITSM system, and automate the entire lifecycle of your services, providing a seamless end-to-end experience.
Benefits of ServiceNow TSM/OMT include:
- Boost customer satisfaction
- Optimize workforce productivity
- Faster response and order fulfilment
- Reduce cost of service delivery and support
Want to speak to a TSM/OMT expert about your needs?
We understand telecom challenges, and can help you achieve your business objectives through our holistic people, processes, and technology approach.
Get in touch.
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