Resource Type: Guide

  • Transforming Telecom Service Delivery and Customer Engagement

    Transforming Telecom Service Delivery and Customer Engagement

    How can Salesforce Communications Cloud help you gain critical business insights? And how can it help drive growth and customer success across the telecommunications industry? This brand-new resource from Ateko dives into the details — with over 30 pages of practical insights designed to help telecom providers modernize their operations and strengthen customer relationships. Cover…

    Read more

  • Salesforce Security Survey 2025

    Salesforce Security Survey 2025

    How does the security of your Salesforce org stack up against the average? We surveyed Salesforce Admins and Users from across North America to find out common practices across multiple areas in Salesforce security: While no two organizations are exactly alike in security practices and outcomes, this survey gives a peek behind the curtain, and…

    Read more

  • The Wealth Manager’s Guide to Salesforce Financial Services Cloud

    The Wealth Manager’s Guide to Salesforce Financial Services Cloud

    The Wealth Manager’s Guide to Salesforce Financial Services Cloud How does Salesforce benefit Wealth Managers and Financial Services firms? This new resource from Ateko provides a comprehensive guide to Salesforce’s Financial Services Cloud (FSC) and its benefits for Wealth Management firms and Financial institutions. Whether you’re an existing Sales Cloud user, or considering making a…

    Read more

  • Salesforce Object Comparison: Standard Object vs. Custom Object

    Salesforce Object Comparison: Standard Object vs. Custom Object

    When do you use a Standard object and when should you use a custom object in Salesforce? This is a problem all Salesforce Admins and Developers face. The choice has implications on development efficiency, scalability, and the overall maintenance of your org. Understanding when to use a standard object and when to use a custom…

    Read more

  • Hubspot to Saleforce Migration Checklist

    Hubspot to Saleforce Migration Checklist

    Hubspot to Salesforce Migration Checklist You’ve watched the video, and you’ve read the resources. Now, you can get a list of the questions you want to ask your organization (and yourself) before you get started on a HubSpot to Salesforce migration. Having clear answers and a clear approach to your migration will greatly increase your…

    Read more

  • An Introduction to Salesforce Maps

    An Introduction to Salesforce Maps

    An Introduction to Salesforce Maps Salesforce Maps helps field sales and service teams to manage accounts and opportunities, plan routes and optimize sales activities. In this guide we will review: Learn how your organization can leverage Salesforce Maps to unlock new opportunities, enhance productivity and drive your overall success in today’s competitive market.

    Read more

  • Salesforce Data Retention and Destruction Policy Template

    Salesforce Data Retention and Destruction Policy Template As the hub of customer data, Salesforce is a key consideration in security and privacy compliance.  Is your organization SOC 2 or ISO compliant? If so, many of the items outlined in this Data Retention and Destruction Policy are necessary to comply with both those frameworks, among others. …

    Read more

  • Salesforce Data Cloud Acronym Guide

    Salesforce Data Cloud Acronym Guide

    Salesforce Data Cloud Acronym Guide Salesforce Data Cloud is rapidly emerging as the foundation for unifying customer data across Salesforce’s product suite and unifying diverse data sets from various platforms into a single customer view. Like other Salesforce platforms, Data Cloud has its own vocabulary of acronyms. In this new Salesforce Data Cloud Acronym Guide,…

    Read more